Privacy Policy
Last updated: January 2026
Introduction
ExportFlow ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website and use our services.
Information We Collect
We collect information that you provide directly to us and information that is automatically collected when you use our service:
- Account Information: Username, email address, and password when you create an account
- Business Data: Customer information, invoices, packing lists, suppliers, and other business data you enter into the system
- Usage Data: Pages visited, features used, and interaction patterns
- Technical Data: IP address, browser type, device information, and log data
How We Use Collected Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and manage your account
- Send you technical notices and support messages
- Respond to your comments and questions
- Monitor and analyze usage patterns to improve user experience
- Detect, prevent, and address technical issues and security threats
Data Storage and Security
Your data is stored securely using industry-standard encryption and security measures. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With your explicit consent
- To comply with legal obligations or respond to lawful requests
- To protect our rights, privacy, safety, or property
- With trusted service providers who assist us in operating our service, subject to strict confidentiality obligations
Your Rights
You have the right to:
- Access and receive a copy of your personal data
- Rectify inaccurate or incomplete data
- Request deletion of your personal data
- Object to or restrict processing of your data
- Data portability - receive your data in a structured format
- Withdraw consent at any time where processing is based on consent
To exercise these rights, please contact us at support@exportflow.com
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When you delete your account, we will delete or anonymize your personal data, subject to legal retention requirements.
Children's Privacy
Our service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: support@exportflow.com